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Privacy Policy

Privacy Policy & GDPR

The issue of personal data is part of the protection of Users - Customers, which is of utmost importance for the Company. For the processing of the Orders of the Users through the online store of it is necessary the declaration of personal data by the User, which will be used exclusively for the purpose requested. With the order for execution of the order, it is considered a given that the User has received full knowledge of the General Regulation for Data Protection (GDPR 2016/679 - General Data Protection Regulation) and that he has been informed about the way the Company manages personal data .

The personal data declared by the User anywhere on the pages and services of the online store and confirmed during the acquisition of his passwords in it are kept solely for reasons related to transactions with the Company and may not be used by any third party (except where provided by law to the competent authorities only). The mandatory or optional nature of the Data assignment is indicated by an asterisk (*) next to the personal data of a mandatory nature.

The mandatory or optional nature of the Data assignment is indicated by an asterisk (*) next to the personal data of a mandatory nature. The provision of additional data to the Company, in addition to those that are marked as mandatory, is optional and is considered to have been made from freedom and free concession by the User himself, without prejudice to the above rules.

The personal data collected by the Company are the following:

For the purposes of invoicing and sending orders, we collect information about the Customer's company and, in the legal entities, of their legal representative: business name, VAT number, Tax Office, address, telephone (mobile or landline), fax, email adress.
For informational purposes and participation in promotions we collect the e-mail address, if the Customer expresses interest in the Company's services by subscribing to the newsletter or participating in promotions, competitions and conducted by the Company.
To use the services of the online store we collect account information, such as username and other identifiers or credentials used to access it, device information, IP address, Cookies data and location.
We protect the rights and freedoms of Customers and do not collect sensitive personal data of users.
The use of the personal data can be revoked or modified by the User at any time, by contacting the competent department via in order to cross-check the existence of the personal file, its correction, change / transfer or deletion .

Cases in which the Company requests from the Customer / User the declaration of personal data:

When the Customer orders and buys products through the representatives of the sales network or through the call center of the Company's sales.
When the Customer makes a request for cooperation and registers in the online store to use its services.
When the Customer wishes to receive updates on marketing promotions or to participate in competitions and surveys conducted by the Company.

Legal interest in the processing of personal data

The processing of personal data is done within the legal interests of the Company as a company to provide products and services to the Customer / User in the context of concluding and executing a contract, for marketing purposes and / or promotional actions based on the Customer's consent, as well as when deemed necessary for the purposes of legal interests and / or obligations of the Company or for the purposes of our compliance with national and / or European legislation.

Management of personal data and restrictions on disclosure.

The Company takes the necessary physical, technical and organizational protection measures in order to ensure the safe keeping of personal data. Access to the Customer / User's personal data is limited and is only allowed to employees who need to know it, in order for the Company to properly provide its services and benefits to the Customer / User. The Company's employees who have access to personal data are not allowed to use or disclose the information except in cases where the Customer's consent has been given.

The Company cooperates with third parties, who distribute or transport the products it markets. To them, to the extent that this is necessary for the correct execution of the orders, the Company provides the absolutely necessary personal data, with an order to delete them from their file, after the completion of each order and its confirmation and not to disclose them. to third parties, nor to use them themselves for any other purpose.

Preservation of Personal Data

The Company maintains the personal data for as long as is required for the correct execution of the respective contract, including the respective period of record keeping for legal and / or tax reasons.


In the online store cookies are used for easier access to information adapted to the user's profile. "Cookies" are small pieces of text files, which are stored in the User's browser when visiting a website. and are not aware of any document or file on the User's computer. Cookies in no case cause damage to the computers of the Users, nor to the files stored in them, They are used to facilitate the access of the User regarding the use of specific services of the Company, for statistical reasons in order to determine the areas in which the Company's services are useful or popular or for marketing purposes. The use of cookies is not mandatory for browsing the online store of the Company, but only for transactions through it.

Data Protection Officer of BITULINE Single Member SA

For GDPR compliance issues, you can contact the Data Protection Officer of the company Mr. Ioannis Rozakis, at the address 16th KLM ONR THIVAS CHALKIDAS, VATHI AVLIDAS, PC 32009 or email: