Privacy Policy

Privacy Policy – Protection of Personal Data

The issue of personal data is part of the protection of Users – Customers, which is of utmost importance for the Company. For the processing of Users’ orders through the online store of  www.bituline.gr the declaration of personal information by the User is necessary, which will be used exclusively for the purpose requested. With the order to execute an order, it is assumed that the User has received full knowledge of the General Data Protection Regulation (GDPR 2016/679 – General Data Protection Regulation) [https://eur-lex.europa.eu/legal-content/EL/TXT/?uri=CELEX:32016R0679] and that he has been informed about the way in which the Company manages personal data. The personal data declared by the User anywhere on the pages and services of the online store and confirmed when acquiring his access codes to it are kept exclusively and only for reasons related to transactions with the Company and may not be used by any third party (with the exception of where provided by the Law for the competent authorities only). The mandatory or optional nature of the provision of Data is indicated by an asterisk (*) next to mandatory personal data. The provision of additional data to the Company, beyond those marked as mandatory, is optional and is considered to have been freely and freely provided by the User himself, without reservation regarding the above rules. The mandatory or optional nature of the provision of Data is indicated by an asterisk (*) next to mandatory personal data. The provision of additional data to the Company, beyond those marked as mandatory, is optional and is considered to have been freely and freely provided by the User himself, without reservation regarding the above rules. The mandatory or optional nature of the provision of Data is indicated by an asterisk (*) next to mandatory personal data. The provision of additional data to the Company, beyond those marked as mandatory, is optional and is considered to have been freely and freely provided by the User himself, without reservation regarding the above rules.

The personal data collected by the Company are the following:

  • For the purposes of invoicing and shipping the orders, we collect information about the Customer’s company and, in the case of legal entities, their legal representative: company name, VAT number, D.O.Y., address, telephone (mobile or landline), fax, e-mail address.
  • For informational purposes and participation in promotional actions, we collect the e-mail address, as long as the Customer expresses interest in the Company’s services by subscribing to the newsletter or participates in the promotional actions, competitions and conducted by the Company.
  • To use the services of the online store  www.bituline.gr  we collect account information, such as username and other identifiers or credentials used to access it, device information, IP address, Cookies data and location.
  • We protect the rights and freedoms of Customers and do not collect sensitive personal data of users.
  • The permission to use the personal data can be revoked or modified on behalf of the User at any time, by contacting the relevant department via info@bituline.gr  in  order to verify the existence of the personal file, its correction, change/transfer or deletion.

 

Cases in which the Company requests the Customer / User to declare personal data:

  • When the Customer orders and purchases products through the representatives of the sales network or through the Company’s sales call center.
  • When the Customer requests cooperation and registers in the online store to use its services.
  • When the Customer wishes to receive updates regarding marketing promotions or to participate in contests and surveys conducted by the Company.

Legitimate interest in processing personal data

The processing of personal data takes place in the context of the legitimate interests of the Company as a business for the provision of products and services to the Customer/User in the context of the conclusion and execution of a contract, for the purposes of marketing and/or promotional actions based on the consent of the Customer, as well as when deemed necessary for the purposes of the legal interests and/or obligations of the Company or for the purposes of our compliance with national and/or European legislation.

 

Management of personal data and restrictions on disclosure.

The Company takes the required physical, technical and organizational protection measures, in order to ensure the safe keeping of personal data. Access to the Customer’s / User’s personal data is limited and allowed only to employees who need to know it, in order for the Company to properly provide its services and benefits to the Customer / User. The employees of the Company who have access to the personal data are not allowed to use or disclose the information except in cases where the consent of the Customer has been given.

The Company cooperates with third parties, who distribute or transport the products it sells. To them, to the extent that this is required for the correct execution of the orders, the Company provides the absolutely necessary personal data, with an order to delete them from their file, after the completion of each order and its confirmation and not to disclose it to third parties, nor to use it themselves for any other purpose.

 

Retention of Personal Data

The Company retains the personal data for as long as is required for the proper execution of each contract, including the prescribed record-keeping period for legal and/or tax reasons.

Cookies

In the online store  www.bituline.gr cookies are used for easier access to information tailored to the User’s profile. “Cookies” are small pieces of files in text format, which are stored in the User’s browser when he visits a website. and they do not gain knowledge of any document or file from the User’s computer. Cookies in no way cause damage to the Users’ computers, nor to the files stored on them, They are used to facilitate the User’s access to the use of specific Company services, for statistical reasons in order to determine the areas in which the Company’s services are useful or popular or for marketing reasons. The use of cookies is not mandatory for browsing the Company’s online store,

Data Protection Officer of BITULINE Mon SA

For GDPR compliance issues, you can contact the company’s Data Protection Officer, at the address 16th KLM O.N.R. THIVAS CHALKIDAS, VATHI AVLIDAS, PO 32009 or at the email: info@bituline.gr